Predictive Analytics and Digital Governance in Higher Education Application of PA for evaluating HEIs using National Assessment and Accreditation Council (NAAC) framework

This book explores the role of digital governance, unified identity, and Single Window Systems in transforming higher education through the vision of Digital Punjab. It presents a smart identity-based framework that integrates academic and administrative services on a centralized platform to improve efficiency, transparency, and user experience.The study highlights the application of Predictive Analytics and Machine Learning for evaluating Higher Education Institutions using the NAAC assessment framework. A Multistage Grade Prediction Model (MGPM) is proposed to forecast institutional performance and support data-driven decision-making. The bilingual digital platform developed using modern technologies demonstrates how AI-driven governance can enhance institutional quality, accreditation readiness, and digital transformation in higher education.